Runs and Challenges FAQs
Have a browse through our frequently asked questions below and if you have not found what you were looking for, give our friendly team a call on 020 8600 9999 and we will try our best to help with your questions, or alternatively drop us an email at email@example.com.
How do I sign up for an event?
You can sign up by contacting our events team at firstname.lastname@example.org or give us a call on 020 8600 9999
What happens if I don’t hit my fundraising target?
We ask all participants to meet our minimum fundraising amount because each place is paid for by the charity. Therefore if you do not hit the minimum amount the charity will lose out financially. Please remember if you are undertaking a fundraising challenge, it is your responsibility to ensure you have done everything you can to hit target. We will give you as much support as you require. Just keep us updated.
During the event
How much training do I need to do?
Depending on your challenge you will need to try train at different levels. It is important you do some form of training to minimise the risk of injuring yourself. Get in touch with the events team and they’ll be able to direct you to training programmes.
How much support will I get?
For every Greenhouse event that you take part in you will receive one on one support from the events team. We are here to help you succeed, you just need to let us know the level of support you require. As a standard all participants will receive a fundraising pack and Greenhouse T shirt.
When do all my event details arrive?
You will receive final instructions from the organisers 3-4 weeks before the event. If you have not received anything from them a week before the event, please let us know so we can follow up with them on your behalf.
What happens if I need to pull out?
Normally you can roll your place over into following year, however each event is different. Therefore we ask you to notify us and let the organisers know and we will go through the options with you. Please note that all registration fees are non-refundable and will be treated as a donation towards Greenhouse Sports.
How do I send sponsorship to you?
If you have created an online page all funds will be transferred automatically. If you have offline funds you should bank the money, then send us a cheque made payable to:
Greenhouse Sports Events Team, 7-8 St Martins Place, London, WCN 4JH.